The 2013 article on Emotional Agility is probably my HBR all time favorite. This current article by Marcel Schwantes is a great follow-on read. It describes how emotionally intelligent people benefit from their ability to recognize and control emotions when their buttons are pushed. It walks us through the 6 habits that can help us to refrain from reactive behavior and choos e conscious actions that sustain relationships rather than damage them. Read more...
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